Element Acquirer Method Users

Hi Gloria,

We use Element as a gateway; however, the interface between Tessitura and Element is the same in both acquired and gateway methods so I think our input on your second question would apply. We haven’t experienced any major issues. In fact, performance has improved overall.

Element’s service has been good; we had no major issues setting this up. One of our resident companies uses Element as their processor. They are low volume; however, if you want to talk to them about their experience, let me know.

Thanks,

David

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Gloria Ormsby
Sent: Wednesday, June 05, 2013 8:23 AM
To: David Frederick
Subject: [Tessitura Technical Forum] Element Acquirer Method Users

Hello All,

Is anyone using the acquirer method with Element? If so, how would you rate the service and conversion? Have you experiences any performance issues during on-sales?

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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Hi Gloria,

We use Element as a gateway; however, the interface between Tessitura and Element is the same in both acquired and gateway methods so I think our input on your second question would apply. We haven’t experienced any major issues. In fact, performance has improved overall.

Element’s service has been good; we had no major issues setting this up. One of our resident companies uses Element as their processor. They are low volume; however, if you want to talk to them about their experience, let me know.

Thanks,

David

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Gloria Ormsby
Sent: Wednesday, June 05, 2013 8:23 AM
To: David Frederick
Subject: [Tessitura Technical Forum] Element Acquirer Method Users

Hello All,

Is anyone using the acquirer method with Element? If so, how would you rate the service and conversion? Have you experiences any performance issues during on-sales?

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!