Split screen problem

Hi All,

One of my users is getting an odd thing happening when she is in the Merge Constituents process. When she clicks on a Constituent details, a vertical line appears down the list, in the 'Streeet1' column. When she clicks away to clear the line, the column appears to change size and the data is overlapped with the next column.

Probably not a very good explanation, but I wondered if anyone else had seen anything similar. I can't replicate it in my login and no-one else has reported, so it appears to be user specific. I checked the options in Preferences, but nothing suggests its a split screen option which has got turned on.

Any thoughts anyone?

Thanks

Debbie

Parents
  • Yep – that is the annoying bug that I believe is on schedule for correction in v.12.    Your folks may also experience when scheduling Household merge the program will revert to the top of the program again rather than remaining at the point within the program.   

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Debbie Harland
    Sent: Wednesday, April 24, 2013 6:34 AM
    To: McKinley, Leslie
    Subject: [Tessitura Technical Forum] Split screen problem

     

    Hi All,

    One of my users is getting an odd thing happening when she is in the Merge Constituents process. When she clicks on a Constituent details, a vertical line appears down the list, in the 'Streeet1' column. When she clicks away to clear the line, the column appears to change size and the data is overlapped with the next column.

    Probably not a very good explanation, but I wondered if anyone else had seen anything similar. I can't replicate it in my login and no-one else has reported, so it appears to be user specific. I checked the options in Preferences, but nothing suggests its a split screen option which has got turned on.

    Any thoughts anyone?

    Thanks

    Debbie




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Yep – that is the annoying bug that I believe is on schedule for correction in v.12.    Your folks may also experience when scheduling Household merge the program will revert to the top of the program again rather than remaining at the point within the program.   

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Debbie Harland
    Sent: Wednesday, April 24, 2013 6:34 AM
    To: McKinley, Leslie
    Subject: [Tessitura Technical Forum] Split screen problem

     

    Hi All,

    One of my users is getting an odd thing happening when she is in the Merge Constituents process. When she clicks on a Constituent details, a vertical line appears down the list, in the 'Streeet1' column. When she clicks away to clear the line, the column appears to change size and the data is overlapped with the next column.

    Probably not a very good explanation, but I wondered if anyone else had seen anything similar. I can't replicate it in my login and no-one else has reported, so it appears to be user specific. I checked the options in Preferences, but nothing suggests its a split screen option which has got turned on.

    Any thoughts anyone?

    Thanks

    Debbie




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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