Delete credit card from constituent account

I think, if cc account has been used for payment, your option is to de-activate cc for that customer and it will not show up.

Sabina

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Beth Varro
Sent: Thursday, February 21, 2013 1:25 PM
To: Sabina Spilkin
Subject: [Tessitura Technical Forum] Delete credit card from constituent account

Hi all,

We have a case where a credit card number was typed incorrectly into Tessy, and it turns out it was a valid card for another individual.  We have refunded that person and will recharge the correct credit card number.  Does anyone know how I can delete that incorrect card number off the constituent record so that it doesn't get selected for use in the future?

Thanks!

Beth

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I think, if cc account has been used for payment, your option is to de-activate cc for that customer and it will not show up.

Sabina

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Beth Varro
Sent: Thursday, February 21, 2013 1:25 PM
To: Sabina Spilkin
Subject: [Tessitura Technical Forum] Delete credit card from constituent account

Hi all,

We have a case where a credit card number was typed incorrectly into Tessy, and it turns out it was a valid card for another individual.  We have refunded that person and will recharge the correct credit card number.  Does anyone know how I can delete that incorrect card number off the constituent record so that it doesn't get selected for use in the future?

Thanks!

Beth

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!