Hi all,
We have a case where a credit card number was typed incorrectly into Tessy, and it turns out it was a valid card for another individual. We have refunded that person and will recharge the correct credit card number. Does anyone know how I can delete that incorrect card number off the constituent record so that it doesn't get selected for use in the future?
Thanks!
Beth
Beth,
You are able to delete credit cards from the Transactions/Credit Cards radio button. If you don't have a red X there, then you need to have security updated to be able to delete.
Michele