Is it possible or is it a problem to change an existing seat to a non-seat or renumber the seats? We have a map that has a row in the pit. Typically this row is blacked out but has been used before. This row has 16 seats in it. The performance I am working on only requires 10 seats so I was thinking of changing 3 seats on both sides to non-seat or just re-numbering the available seats and black out the extra seats instead of making them a non-seat. My issue is if I leave it as is and just black out the last 6 seats, the available seats will no longer be centered in the SYOS seat map online. The other option is to leave as is, black out the first and last 3 seats. The problem with this is that the first seat starts with seat number 4 which may cause confusion. Any suggestions?
Thanks,
Marty
Seats cannot be removed from existing performances (i.e. turned into non-seats) without assistance from support.
As Michael suggested, if these changes are temporary, black out holds are best.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com