Our T-Stats (v3.0) runs very slow while opening up an existing workspace with a report attached. If we switch off the Symantec Endpoint antivirus from the problem workstations, T-Stats works just fine. We tried by creating an exception for T-Stats in the Symantec Endpoint at the workstation level but it did not help. Have anybody faced this before and found a solution for it?
Advance thanks for any help or update on this.
Mo
National Ballet of Canada
I have been working to build a new Tessitura Live server with version 10.1.0 so that we can begin our migration to version 11, but I have run into a big snag. When I attached the impresario databases in the Live server, for some reason they ended up set as Read Only. The error seems to point to the F:LOGS and G:DATA folders/files as being inaccessible. I did not have this trouble when I built our new Test server (that one is running successfully), and as far as I can see, the folder security permissions are identical on both servers. I have looked up options on the internet, but have not been able to find a resolution to the problem. Has anyone seen this before or have any ideas to make the databases editable because at this point I’m at a standstill and can’t proceed with the installation.
Thanks in advance,
Penny Tabor
IT Manager
Midland Center for the Arts
Midland, MI 48640