T-Stats and Symantec Endpoint

Our T-Stats (v3.0) runs very slow while opening up an existing workspace with a report attached. If we switch off the Symantec Endpoint antivirus from the problem workstations, T-Stats works just fine. We tried by creating an exception for T-Stats in the Symantec Endpoint at the workstation level but it did not help. Have anybody faced this before and found a solution for it?

 Advance thanks for any help or update on this.

Mo

National Ballet of Canada

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Our T-Stats (v3.0) runs very slow while opening up an existing workspace with a report attached. If we switch off the Symantec Endpoint antivirus from the problem workstations, T-Stats works just fine. We tried by creating an exception for T-Stats in the Symantec Endpoint at the workstation level but it did not help. Have anybody faced this before and found a solution for it?

 Advance thanks for any help or update on this.

Mo

National Ballet of Canada

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!