I am hoping someone out there can help me. I have been trying to install Tessitura on a Vista 64-bit OS, and I keep coming up with the same errror message. When I go to run Tessitura it successfully transfers the files to the impresario client folder, but then I get the following error
'The specified ini file 'c:\windows\system32\tessitura.ini' not found!'
Is there anyone who is successfully running Tessitura on a 64-bit machine that can give me some pointers as to why it is having this trouble, or clues about your setup. Your knowledge would be greatly appreciated.
Some things I have tried are:
I have confirmed the location of this file over and over again, and copied the file over every way I know how. I have set security to allow everyone to have full control on this file. I have disabled UAC, and run I have tried loading impresario client folder on the program files and the program files(x86) folder with the same results.
I have also tried to load this on a 64-bit Vista OS, a 64-bit Winodws 7 OS, and a 64-bit 2003 Server OS with the same error message resulting with all 3.
We just finished a virtualization project and now we are trying to migrate towards terminal services and our termianl server is a 64-bit OS so we'd like to have this working to start the migration.
Any past experience or kind pushes in the right direction would be appreciated. Thank you!
Cathy Eckerle Stamm
Database Administrator
Cincinnati Playhouse in the Park
cathy.stamm@cincyplay.com
513-977-2062
My desktop is Vista 64bit and have not had any of the issues you are describing. The only difference with my set up is that my .ini file is in the C drive and not the \windows\system32.
Marty Jones
Omaha Performing Arts 1200 Douglas Street
Omaha, Nebraska 68102
P 402.661.8469 | F 402.345.0222
majones@omahaperformingarts.org
www.omahaperformingarts.org
For tickets, call Ticket Omaha at 402.345.0606
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Cathy Eckerle Stamm Sent: Thursday, July 23, 2009 1:07 PM To: Martin A. Jones Subject: [Tessitura Technical Forum] 64-bit OS error
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Once I moved the ini file out to the root of C I was able to open it without a problem.
Thank you for the suggestion!
Cathy
Hi Cathy,
Did you ever get this resolved? If not, here's something I've run into. On 64-bit versions of Window OSes, for some reason having the ini file in the /system32 directory doesn't work. Make a new directory (c:/tessituraini (or something)) and put tessitura.ini in there, then reference the new directory in any relevant shortcuts or paths.
We had this issue at an installation I was working on and this resolved it. 64-bit Windows just would NOT find the ini file in c:/Windows/system32.
Hope this helps!
Jonathan
Unknown said: I am hoping someone out there can help me. I have been trying to install Tessitura on a Vista 64-bit OS, and I keep coming up with the same errror message. When I go to run Tessitura it successfully transfers the files to the impresario client folder, but then I get the following error 'The specified ini file 'c:\windows\system32\tessitura.ini' not found!' Is there anyone who is successfully running Tessitura on a 64-bit machine that can give me some pointers as to why it is having this trouble, or clues about your setup. Your knowledge would be greatly appreciated.
I recently ran into this problem as well.
Windows Vista 64-bit has 2nd form of "C:\Windows\System32" folder called:
C:\Windows\SysWOW64
If you put the tessitura.ini file in that directory too, if should work.
-Christine BremerSystems AdministratorThe Science Museum of Minnesota651.221.2576http://www.smm.org-------- "Jonathan Smillie" <bounce-jonathansmillie8578@tessituranetwork.com> wrote: |
Cathy Stamm: I am hoping someone out there can help me. I have been trying to install Tessitura on a Vista 64-bit OS, and I keep coming up with the same errror message. When I go to run Tessitura it successfully transfers the files to the impresario client folder, but then I get the following error 'The specified ini file 'c:\windows\system32\tessitura.ini' not found!' Is there anyone who is successfully running Tessitura on a 64-bit machine that can give me some pointers as to why it is having this trouble, or clues about your setup. Your knowledge would be greatly appreciated. |
From: Cathy Stamm <bounce-cathystamm5548@tessituranetwork.com>| Sent: 7/23/2009 1:06:22 PM|
Just inserting my 2 cents here and this is only an opinion but why not put the ini in the Tessitura application folder. That is the accepted convention for windows programs. In fact Microsoft standards say that application INI files should not be placed in the system folders. We keep ours in in the Tess application folder. That way I can just run the Tessitura_start batch file and the ini is copied down along with the rest of the program. The only exception we have to this rule is users who run multiple instances of Tessitura at the same time. For them we create a second INI in the root of C:. I know I shouldn't put it there either but I didn't really want to create a second folder just to hold the INI.
-Rich
--Rich TepperNetwork ManagerMcCarter Theatre609-258-6535rtepper@mccarter.org
I have just installed a new workstation and I am experiencing the exact same problem. I am a Domain admin on this computer. This is a big concern as I was just getting ready to role out Windows 7 64 bit to the organization.
Jason Song
IT manager
jasons@sccarts.org
Sorry after reading the thread I was able to fix the problem.
I created a folder called c:\tessitura
Put both .ini files in there.
Changed the properties of the short cuts used to launch tessitura & tessitura test to look in the c:\tessitura.
I found that when I put the ini files in the c:\pbvm they got deleted every time I ran the short cuts.
Jason Song, IT manager, Scottsdale Cultural Council
I think it’s how Windows 7 security handles ini access. We created a separate folder on the local workstation called INI and moved the tessitura.ini file there. Ensure all users have access to that folder, and add it to your shortcut path.
From: Jason Song [mailto:bounce-jasonsong6569@tessituranetwork.com] Sent: Tuesday, April 24, 2012 1:01 PM To: Lori Field Subject: Re: [Tessitura Technical Forum] 64-bit OS error
From: Cathy Smith <bounce-cathystamm5548@tessituranetwork.com> Sent: 7/23/2009 1:06:22 PM
There might be a better way, but on our 64-bit systems we have retained the old practice of creating a folder on the C: drive called WINNT and then creating a subfolder in that WINNT folder called System32, then copying the Tessitura.ini and Tessitura_test.ini files into that System32 folder (C:\WINNT\System32).
Penny Tabor
IT Manager
Midland Center for the Arts
Midland, MI 48640
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jason Song Sent: Tuesday, April 24, 2012 1:01 PM To: Tabor, Penny Subject: Re: [Tessitura Technical Forum] 64-bit OS error