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Infomaker 'Save as PDF' not functioning

Nathan Campbell
$organization

Not a systemic issue - some users are unable to save Infomaker reports as PDF files. They receive an error pop-up:

"Unable to save report data to <save_location>. Disk may be full or write-protected or PDF capability is not installed"

All client machines are the same build so I don't think there is missing functionality if some users can save to PDF and some can't.

I'll submit a ticket as well just in case it is a real technical issue

Parents
  • $organization

    We are unable to get pdf printing to work on Vista machines.

    When I follow the second link above it seems to indicate that the new version of powerbuilder would come with updated print drivers, but I can't find them?

    Our PBVM\drivers folder has Adobe Distiller drivers dated 2/14/03, which seems like they could be too old for Vista.

    Has anyone come up with other Vista workarounds?

    Phil

  • $organization in reply to Phil McElfresh

    http://www.bullzip.com/products/pdf/info.php

    Introduction

    The Bullzip PDF Printer works as a Microsoft Windows printer and allows you to write PDF documents from virtually any Microsoft Windows application.

    This program is FREEWARE with limitations, which means that it is FREE for personal and commercial use up to 10 users. It does not contain any advertising or popups. For commercial applications with more that 10 users there is a commercial version of the product available at www.biopdf.com.

    Features

    • Print to PDF from almost any Windows program.
    • Runs on Microsoft Windows 2000/XP/XP x64/2003/2003 x64/Vista/Vista x64/2008/Windows 7 (beta build 7000).
    • Supports 64-bit operating systems.
    • Direct output to the same file each time or prompt for destination.
    • Control if the printer should ask if you want to see the resulting PDF document.
    • Control output and prompts programmatically.
    • Setup can run unattended.
    • Graphical user interface.
    • Password protect PDF documents.
    • 128/40 bit encryption.
    • Quality settings (screen, printer, ebook, prepress).
    • Set document properties.
    • Watermark text, size, rotation, and transparency.
    • Superimpose/background documents.
    • Appending/prepending documents.
    • User interface control.
    • Command line interface to all settings.
    • COM/ActiveX interface for programmatic control.
    • Support for Citrix MetaFrame
    • Support for Windows Terminal Server
    • Multiple output types supported: BMP, JPEG, PCX, PDF, PNG, and TIFF.

    Download and Installation

    The installation of this program is very simple. Just follow the few steps listed here:

    1. Download Ghostscripts and install it. You can download it here Ghostscript Lite.-->
    2. Download the latest stable PDF Printer from one of the locations below (4.0 MB).
      Download PDF Printer 6.0.0.766 from Europe Download PDF Printer 6.0.0.766 from Europe
      Download PDF Printer 6.0.0.766 from North America Download PDF Printer 6.0.0.766 from North America

     

    You can try this if want to.

     

  • $organization in reply to Ben Gu
    There is also cutepdf and pdf995

    Didn't know about this one


    Nathan Campbell
    Systems Administrator
    Dallas Symphony Orchestra
    Morton H. Meyerson Symphony Center
    Schlegel Administrative Suites
    2301 Flora Street
    Dallas, Texas 75201

    817-966-5232 - cell
    214-871-4026 - work
    --------------------------
    Sent from my BlackBerry

    -----Original Message-----
    From: Tessitura Technical Forum
    To: Nathan Campbell
    Sent: Mon Mar 30 22:45:12 2009
    Subject: Re: [Tessitura Technical Forum] Infomaker 'Save as PDF' not functioning

    http://www.bullzip.com/products/pdf/info.php


    Introduction


    The Bullzip PDF Printer works as a Microsoft Windows printer and allows you to write PDF documents from virtually any Microsoft Windows application.

    This program is FREEWARE with limitations, which means that it is FREE for personal and commercial use up to 10 users. It does not contain any advertising or popups. For commercial applications with more that 10 users there is a commercial version of the product available at www.biopdf.com .


    Features


    *Print to PDF from almost any Windows program.
    *Runs on Microsoft Windows 2000/XP/XP x64/2003/2003 x64/Vista/Vista x64/2008/Windows 7 (beta build 7000).
    *Supports 64-bit operating systems.
    *Direct output to the same file each time or prompt for destination.
    *Control if the printer should ask if you want to see the resulting PDF document.
    *Control output and prompts programmatically.
    *Setup can run unattended.
    *Graphical user interface.
    *Password protect PDF documents.
    *128/40 bit encryption.
    *Quality settings (screen, printer, ebook, prepress).
    *Set document properties.
    *Watermark text, size, rotation, and transparency.
    *Superimpose/background documents.
    *Appending/prepending documents.
    *User interface control.
    *Command line interface to all settings.
    *COM/ActiveX interface for programmatic control.
    *Support for Citrix MetaFrame
    *Support for Windows Terminal Server
    *Multiple output types supported: BMP, JPEG, PCX, PDF, PNG, and TIFF.


    Download and Installation


    The installation of this program is very simple. Just follow the few steps listed here:

    1.Download Ghostscripts and install it. You can download it here Ghostscript Lite.-->

    2.Download the latest stable PDF Printer from one of the locations below (4.0 MB).


    Download PDF Printer 6.0.0.766 from Europe Download PDF Printer 6.0.0.766 from Europe
    Download PDF Printer 6.0.0.766 from North America Download PDF Printer 6.0.0.766 from North America




    You can try this if want to.



    From: Phil McElfresh
    Sent: 3/30/2009 1:00:48 PM


    We are unable to get pdf printing to work on Vista machines.

    When I follow the second link above it seems to indicate that the new version of powerbuilder would come with updated print drivers, but I can't find them?

    Our PBVM\drivers folder has Adobe Distiller drivers dated 2/14/03, which seems like they could be too old for Vista.

    Has anyone come up with other Vista workarounds?

    Phil




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums.
Reply
  • $organization in reply to Ben Gu
    There is also cutepdf and pdf995

    Didn't know about this one


    Nathan Campbell
    Systems Administrator
    Dallas Symphony Orchestra
    Morton H. Meyerson Symphony Center
    Schlegel Administrative Suites
    2301 Flora Street
    Dallas, Texas 75201

    817-966-5232 - cell
    214-871-4026 - work
    --------------------------
    Sent from my BlackBerry

    -----Original Message-----
    From: Tessitura Technical Forum
    To: Nathan Campbell
    Sent: Mon Mar 30 22:45:12 2009
    Subject: Re: [Tessitura Technical Forum] Infomaker 'Save as PDF' not functioning

    http://www.bullzip.com/products/pdf/info.php


    Introduction


    The Bullzip PDF Printer works as a Microsoft Windows printer and allows you to write PDF documents from virtually any Microsoft Windows application.

    This program is FREEWARE with limitations, which means that it is FREE for personal and commercial use up to 10 users. It does not contain any advertising or popups. For commercial applications with more that 10 users there is a commercial version of the product available at www.biopdf.com .


    Features


    *Print to PDF from almost any Windows program.
    *Runs on Microsoft Windows 2000/XP/XP x64/2003/2003 x64/Vista/Vista x64/2008/Windows 7 (beta build 7000).
    *Supports 64-bit operating systems.
    *Direct output to the same file each time or prompt for destination.
    *Control if the printer should ask if you want to see the resulting PDF document.
    *Control output and prompts programmatically.
    *Setup can run unattended.
    *Graphical user interface.
    *Password protect PDF documents.
    *128/40 bit encryption.
    *Quality settings (screen, printer, ebook, prepress).
    *Set document properties.
    *Watermark text, size, rotation, and transparency.
    *Superimpose/background documents.
    *Appending/prepending documents.
    *User interface control.
    *Command line interface to all settings.
    *COM/ActiveX interface for programmatic control.
    *Support for Citrix MetaFrame
    *Support for Windows Terminal Server
    *Multiple output types supported: BMP, JPEG, PCX, PDF, PNG, and TIFF.


    Download and Installation


    The installation of this program is very simple. Just follow the few steps listed here:

    1.Download Ghostscripts and install it. You can download it here Ghostscript Lite.-->

    2.Download the latest stable PDF Printer from one of the locations below (4.0 MB).


    Download PDF Printer 6.0.0.766 from Europe Download PDF Printer 6.0.0.766 from Europe
    Download PDF Printer 6.0.0.766 from North America Download PDF Printer 6.0.0.766 from North America




    You can try this if want to.



    From: Phil McElfresh
    Sent: 3/30/2009 1:00:48 PM


    We are unable to get pdf printing to work on Vista machines.

    When I follow the second link above it seems to indicate that the new version of powerbuilder would come with updated print drivers, but I can't find them?

    Our PBVM\drivers folder has Adobe Distiller drivers dated 2/14/03, which seems like they could be too old for Vista.

    Has anyone come up with other Vista workarounds?

    Phil




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums.
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