Hello,
My workplace has recently switched to wide screen monitors and we've noticed that within Tessitura several of the tabs and pages do not feel up the screen, such as the Order page and the General Tab within a patron's account. They are in fact limited by a border. Unfortunately, while adjusting the screen resolution is a solution to this, it makes using every other program impossible. I cannot find a place in which this is adjustable. I should mention this is still within v10.
Thanks for any help anyone can give.
Maurice
Kevin
In version 10 we were able to view AT LEAST 111x32 seats on the seat map. I’m pretty sure we could see even more if we played with the screen DPI but we don’t have v. 10 running anymore to try it. I dug this from an old email, where I count the 111x32. Let me know if the image does not make it through.
Fernando Margueirat Business Analyst The National Ballet of Canada 470 Queens Quay West Toronto, Ontario M5V 3K4 P: 416 345 9686 x453 F: 416 345 8323
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Kevin Sheehan Sent: August-31-12 4:26 PM To: Fernando Margueirat Subject: RE: [Tessitura Technical Forum] Order page and General tab screen size
In v10 it was possible (incorrectly) to view 23 rows instead of 22 rows. That was corrected in v11 back to 22 rows, but since some people had built maps taking advantage of that extra row, the hot fix was added to change things back so that you can see 23 rows again (see this previous thread on the topic which lead to the hot fix).
It is not possible to change the dimensions of the seat map display frame. 23 rows and 80 columns is the maximum size. If you build your seat maps any bigger, you will have to scroll to view the whole screen.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
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