We are planning our v11 transition and since we have over 50 users, we wonder how to most efficiently organize training sessions (by department, function, other?). Were multiple training sessions needed? Were more internal support resources needed after the conversion and if so, was there any common issue or type? Any feedback on your training setup and post-conversion experience would be greatly appreciated.
Thanks!
We had separate training sessions for ticketing and development departments. And another session for advanced users – lists, extractions, etc.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jeri HendersonSent: Monday, August 06, 2012 12:26 PMTo: Sabina SpilkinSubject: [Tessitura Technical Forum] V11 pre-conversion training
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