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TPAHTS broken by Windows update

Ian Ferguson
$organization

Hi

When we upgraded to v11.0.3 on Tuesday, PAH stopped working. Took us a while to realise, but it was actually a Windows update that broke it, not the Tessitura upgrade. (thanks Caryl @ RAH!)

Error in the PAH log is System.Runtime.InteropServices.COMException (0xFFFFDF2B): Exception from
HRESULT: 0xFFFFDF2B

Does anyone know exactly which update it was? It takes ages uninstalling an update and we installed quite a lot of patches on Tuesday. Windows Server 2008.

Thanks!

Ian

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  • Former Member
    Former Member $organization

    We do not yet know which Windows update (or updates) caused this problem, but it is one (or more) of the following updates.  These were applied by a US licensee this morning which caused the PAHT problem Ian notes; backing out these updates and rebooting the web server resolved the problem without needing to reinstall the PAHT service:

     

     

    If we are able to determine the exact update or combination of updates that led to the PAHT problem we will pass on this information.

     

    Bob

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ian Ferguson
    Sent: Wednesday, July 18, 2012 12:59 PM
    To: Robert Bell
    Subject: [Tessitura Technical Forum] TPAHTS broken by Windows update

     

    Hi

    When we upgraded to v11.0.3 on Tuesday, PAH stopped working. Took us a while to realise, but it was actually a Windows update that broke it, not the Tessitura upgrade. (thanks Caryl @ RAH!)

    Error in the PAH log is System.Runtime.InteropServices.COMException (0xFFFFDF2B): Exception from
    HRESULT: 0xFFFFDF2B

    Does anyone know exactly which update it was? It takes ages uninstalling an update and we installed quite a lot of patches on Tuesday. Windows Server 2008.

    Thanks!

    Ian




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Former Member
    Former Member $organization

    We do not yet know which Windows update (or updates) caused this problem, but it is one (or more) of the following updates.  These were applied by a US licensee this morning which caused the PAHT problem Ian notes; backing out these updates and rebooting the web server resolved the problem without needing to reinstall the PAHT service:

     

     

    If we are able to determine the exact update or combination of updates that led to the PAHT problem we will pass on this information.

     

    Bob

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ian Ferguson
    Sent: Wednesday, July 18, 2012 12:59 PM
    To: Robert Bell
    Subject: [Tessitura Technical Forum] TPAHTS broken by Windows update

     

    Hi

    When we upgraded to v11.0.3 on Tuesday, PAH stopped working. Took us a while to realise, but it was actually a Windows update that broke it, not the Tessitura upgrade. (thanks Caryl @ RAH!)

    Error in the PAH log is System.Runtime.InteropServices.COMException (0xFFFFDF2B): Exception from
    HRESULT: 0xFFFFDF2B

    Does anyone know exactly which update it was? It takes ages uninstalling an update and we installed quite a lot of patches on Tuesday. Windows Server 2008.

    Thanks!

    Ian




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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