Hello,
Santa Fe Opera is in the final throes of selecting a VOIP telephone system. We have looked at Vertial Wave, Cisco, Avaya, and Shoretel. All seem to offer the same feature sets and all claim to support API calls to Tessitura. Does anyone have any words of wisdom on any of the solutions we reviewed or is anyone using a phone system plugged into Tessitura?
Thanks
John Brandt
We use Shoretel. We do not have it interfaced with Tessitura, so I have no advice on that aspect. We are relatively happy with it, though we need to upgrade soonish and the upgrade process looks to be rather complicated. If you want any more information feel free to contact me.
Boann
boannp@pcs.org