research docs - excel problem

We are on Office 2007 and I just uploaded an excel file to Research-Docs in a constituent account.  When I try to open it, it looks like an older version of excel is being used as the default program and it is unable to read the document.

Is there a way to fix this or will this be fixed in V.11?

Dale 

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  • Former Member
    Former Member $organization

    Just a thought…it might be using the version of Excel that is installed on the Tessitura server itself?

     

     

    Penny Tabor

    IT Manager

    Midland Center for the Arts

    Midland, MI 48640    

                                         Description: Comptia                                              

     

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Dale Aucoin
    Sent: Wednesday, February 29, 2012 11:06 AM
    To: Tabor, Penny
    Subject: [Tessitura Technical Forum] research docs - excel problem

     

    We are on Office 2007 and I just uploaded an excel file to Research-Docs in a constituent account.  When I try to open it, it looks like an older version of excel is being used as the default program and it is unable to read the document.

    Is there a way to fix this or will this be fixed in V.11?

    Dale 




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  • Thanks Penny,

    Were's actually on RAMP so I can't really speak to that...

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