We have a 3rd party vendor working on a mobile site for us and in our initial demo last week, it looks like the past orders aren't populating for all accounts as expected. Of everyone in the room during the demo, only about half of us had orders populate even though we all have multiple orders in Tessitura. I've been told by the vendor that they are using the GetOrdersEx API call. Would this be the correct one for them to be using?
Any insight would be greatly appreciated!!
Teresa
Thanks everyone for the suggestions and tips!! I’m going to pass them along to our developers and see what we can come up with.