Hey Everyone,
Does anyone know of a 3rd party software that would work with Tessitura to help genrate Tele-Leads? What I am looking for is not Telefunding report, but something that would just pull directly from Tessitura to help place the call and not have to generate more paperwork.
Thanks,
Rich
We actually run our telefunding and telemarketing directly through Tessitura. Soliciations are the primary area that are used to manage leads, and then we have several custom reports that help to assign and manage leads for callers. We also have a custom screen for the callers to see at a glance the last shows attended and the last gifts given. We have been using this system for several years now and have gone from printing tens of thousands of pages of leads to just printing orders for sales/gifts.
Boann,
Would you mind sharing with the contact information with the DBA at Portland?
Thanks
Michelle
Bob Thomas is the DBA at Portland Center Stage (bobt@pcs.org), and Luke Robertson was the Call Room Manager who worked with the customizations directly (he is now the Patron Services Manager, luker@pcs.org).