Good day.
Is anyone running their report server in windows server 2008 (64-bit)? I am testing this now, and receive this message (which also appears when I run the Tessitura client in windows server 2008):
Security check not done. Cannot connect to the database!
Error:
DBMS is not supported in your current installation.
I tried installing the SQL Server 2008 native client on the server with no joy. Is there a compatibility issue here, or am I missing something obvious?
Thanks.
Dan
Dan where in the .ini did you place the IP address? We are having the same problem.
Hi John.
There are three relevant INI files:
1) gsrbatch.ini, which is in the same folder as gsrbatch.exe for the report server. For our file, the third line is:
servername=1.2.3.4
Where 1.2.3.4 is the IP address of the database server.
2) For the Tessitura client on the report server, per Jennifer's recommendation above, I created a folder for the client that contains both tessitura.ini and tessitura_master.ini. The tessitura.ini points to this local copy of the tessitura_master.ini. The fourth line of the tessitura_master.ini file contains:
The above configuration is unique to the report server. All other Tessitura clients point to a tessitura_master.ini on a network drive.
I hope that makes sense.
I'm happy to help further, but I recommend opening a ticket with Tessitura Network if you are unable to resolve the issue.