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Cannot save report as PDF to disk

Former Member
Former Member $organization

Hi:

 

I am setting up a new tess-live server, and I am following the Tessitura Report Server Setup document.  I am at the step to test report server file saving, but I cannot get the report to save as a PDF.  i can save as Excel but not a PDF.

The error I get is "Unable to save Report Data to C:\our file path.pdf  Disk may be full or write protected or PDF capability is not installed.

 

I installed Adobe Acrobat pro and change the local group policy to all install of printers and the folder has the proper permissions to allow everyone to save to it, but it still is not working.

 

Any help would be greatly appreciated.

 

James

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  • Former Member
    Former Member $organization

    I have the same problem…anyone have an answer?

     

    Thanks, Richard

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of James Fairfield
    Sent: Thursday, October 06, 2011 9:12 AM
    To: Richard Glass
    Subject: [Tessitura Technical Forum] Cannot save report as PDF to disk

     

    Hi:

     

    I am setting up a new tess-live server, and I am following the Tessitura Report Server Setup document.  I am at the step to test report server file saving, but I cannot get the report to save as a PDF.  i can save as Excel but not a PDF.

    The error I get is "Unable to save Report Data to C:\our file path.pdf  Disk may be full or write protected or PDF capability is not installed.

     

    I installed Adobe Acrobat pro and change the local group policy to all install of printers and the folder has the proper permissions to allow everyone to save to it, but it still is not working.

     

    Any help would be greatly appreciated.

     

    James




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Former Member
    Former Member $organization

    I have the same problem…anyone have an answer?

     

    Thanks, Richard

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of James Fairfield
    Sent: Thursday, October 06, 2011 9:12 AM
    To: Richard Glass
    Subject: [Tessitura Technical Forum] Cannot save report as PDF to disk

     

    Hi:

     

    I am setting up a new tess-live server, and I am following the Tessitura Report Server Setup document.  I am at the step to test report server file saving, but I cannot get the report to save as a PDF.  i can save as Excel but not a PDF.

    The error I get is "Unable to save Report Data to C:\our file path.pdf  Disk may be full or write protected or PDF capability is not installed.

     

    I installed Adobe Acrobat pro and change the local group policy to all install of printers and the folder has the proper permissions to allow everyone to save to it, but it still is not working.

     

    Any help would be greatly appreciated.

     

    James




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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