Print At Home Tickets

We are about to intorduce Print At Home Ticketing to our web site.  I have tested the service under the Test environmnet and all seems to be working well.    I was wondering since we have introduced PAHS into our system is it an All or Nothing scenario.  I mean will we be able to designate which events get the option of Print At Home Tickets and which do not?  Is there a flag or "switch" that allows the turning on or off of the PAHT by event?

 

Thanks,

George

Parents
  • We use Web Content (also known as the content tab in performance set up). This information is already passed in the performance/production api calls so there was no additional need to build a new call. Ours is set up as "Allow Print At Home" with either a yes or no value. The web developer then looks at this web content an if there is any performance in the cart that has a "no" value then the PAHT delivery method is not displayed. We have it set up that if the web content is not returned for particular performance, then it is assumed that PAHT is allowed. This means that we only have to add the web content to those performances that do not allow PAHT.

     

    Marty Jones

    Director of Information Services

     

    Omaha Performing Arts
    1200 Douglas Street

    Omaha, Nebraska 68102

    P 402.661.8469

    Marty.Jones@omahaperformingarts.org

    www.omahaperformingarts.org

    For tickets, call Ticket Omaha at 402.345.0606

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of George Martinez
    Sent: Thursday, September 29, 2011 5:30 PM
    To: Martin A. Jones
    Subject: [Tessitura Technical Forum] Print At Home Tickets

     

    We are about to intorduce Print At Home Ticketing to our web site.  I have tested the service under the Test environmnet and all seems to be working well.    I was wondering since we have introduced PAHS into our system is it an All or Nothing scenario.  I mean will we be able to designate which events get the option of Print At Home Tickets and which do not?  Is there a flag or "switch" that allows the turning on or off of the PAHT by event?

     

    Thanks,

    George




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • We use Web Content (also known as the content tab in performance set up). This information is already passed in the performance/production api calls so there was no additional need to build a new call. Ours is set up as "Allow Print At Home" with either a yes or no value. The web developer then looks at this web content an if there is any performance in the cart that has a "no" value then the PAHT delivery method is not displayed. We have it set up that if the web content is not returned for particular performance, then it is assumed that PAHT is allowed. This means that we only have to add the web content to those performances that do not allow PAHT.

     

    Marty Jones

    Director of Information Services

     

    Omaha Performing Arts
    1200 Douglas Street

    Omaha, Nebraska 68102

    P 402.661.8469

    Marty.Jones@omahaperformingarts.org

    www.omahaperformingarts.org

    For tickets, call Ticket Omaha at 402.345.0606

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of George Martinez
    Sent: Thursday, September 29, 2011 5:30 PM
    To: Martin A. Jones
    Subject: [Tessitura Technical Forum] Print At Home Tickets

     

    We are about to intorduce Print At Home Ticketing to our web site.  I have tested the service under the Test environmnet and all seems to be working well.    I was wondering since we have introduced PAHS into our system is it an All or Nothing scenario.  I mean will we be able to designate which events get the option of Print At Home Tickets and which do not?  Is there a flag or "switch" that allows the turning on or off of the PAHT by event?

     

    Thanks,

    George




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
  • Marty,

    Regarding your "Allow Print At Home" option.  What happens if the shopping cart has multiple events/performances and they have conflicting "Allow Print At Home" options.  How would you handle this scenario during checkout on the Delivery method page?  (Example would be if 1 performance allows print at home and another one doesn't but the user puts both into the shopping cart as 1 order).

    Thanks.  Nicholas