Hi all,
I'm working on some data cleanup before V 11, and I'm flummoxed. I'm finding that I can set a particular email as the primary email address and login on record A, and then I am able to enter that same email address on record B. But according to the documentation, and to my previous experience, that shouldn't be possible. Any ideas what I might be missing?
Thanks!
Beth
Unknown said: I'm finding that I can set a particular email as the primary email address and login on record A, and then I am able to enter that same email address on record B.
I'm finding that I can set a particular email as the primary email address and login on record A, and then I am able to enter that same email address on record B.
The same e-mail can live on >1 constituent in T_EADDRESS ("Electronic" address radio button), but I believe the client won't let the same e-mail be used on >1 record in T_CUST_LOGIN ("Login" radio button).
We actually have a handful like that; old records converted from pre-Tessitura data (and outside the client!). I imagine our web site would get confused if anyone tried to use them...