Hi, i have begon deploying Windows 7 x64 machines and have found it to be imposible to print tickets on new and old Boca printers, regardless of USB, Parallel, Ethernet, and connected through a share or a local port. i am wondering if anyone else has had a problem like this and resolved it, or is not having this problem using the same setup.
Mendy Sudranski
IT Manager
Manhattan Theatre Club
311 West 43rd Street - 8th Fl
New York, NY 10036
Phone: (212) 399-3000 ext. 4105
msudranski@mtc-nyc.org
Have you enabled the USB feature on the Boca itself (I’m guessing you are using a newer model with a small display) ?
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Mendy SudranskiSent: Thursday, August 11, 2011 12:38 PMTo: Robert MartinSubject: Re: [Tessitura Technical Forum] Windows 7 x64 Boca Ticket Printing Errors
ive tried every combination. USB, Parallel(no parallel on the win 7 machines), Ethernet, Direct attached, shared, local TCPIP port, Local UNC port.
From: David Wolfinbarger <bounce-davidwolfinbarger4280@tessituranetwork.com>Sent: 8/11/2011 12:26:50 PM
Are the printers connected via USB or via the network on a print server?
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!