Windows 7 x64 Boca Ticket Printing Errors

Hi, i have begon deploying Windows 7 x64 machines and have found it to be imposible to print tickets on new and old Boca printers, regardless of USB, Parallel, Ethernet, and connected through a share or a local port. i am wondering if anyone else has had a problem like this and resolved it, or is not having this problem using the same setup.

Mendy Sudranski

IT Manager

Manhattan Theatre Club

311 West 43rd Street - 8th Fl

New York, NY 10036

Phone: (212) 399-3000 ext. 4105

msudranski@mtc-nyc.org

 

Parents
  • Former Member
    Former Member $organization

    Yes, we too were able to print ok using Generic drivers on the x64 systems. However, the issue we could not resolve was that Price Types would not show up properly using x64.  I ended up installing x32 on all of our ticket office systems.

     

    Penny

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Wolfinbarger
    Sent: Thursday, August 11, 2011 12:58 PM
    To: Tabor, Penny
    Subject: Re: [Tessitura Technical Forum] Windows 7 x64 Boca Ticket Printing Errors

     

    Hi Mendy,

    I had a similar issue using BOCA drivers. Funny enough, I went back to Generic Text drivers and it resolved the issue. Just a thought!

     

    -David

    From: Mendy Sudranski <bounce-mendysudranski3958@tessituranetwork.com>
    Sent: 8/11/2011 11:43:29 AM

    Hi, i have begon deploying Windows 7 x64 machines and have found it to be imposible to print tickets on new and old Boca printers, regardless of USB, Parallel, Ethernet, and connected through a share or a local port. i am wondering if anyone else has had a problem like this and resolved it, or is not having this problem using the same setup.

    Mendy Sudranski

    IT Manager

    Manhattan Theatre Club

    311 West 43rd Street - 8th Fl

    New York, NY 10036

    Phone: (212) 399-3000 ext. 4105

    msudranski@mtc-nyc.org

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Former Member
    Former Member $organization

    Yes, we too were able to print ok using Generic drivers on the x64 systems. However, the issue we could not resolve was that Price Types would not show up properly using x64.  I ended up installing x32 on all of our ticket office systems.

     

    Penny

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Wolfinbarger
    Sent: Thursday, August 11, 2011 12:58 PM
    To: Tabor, Penny
    Subject: Re: [Tessitura Technical Forum] Windows 7 x64 Boca Ticket Printing Errors

     

    Hi Mendy,

    I had a similar issue using BOCA drivers. Funny enough, I went back to Generic Text drivers and it resolved the issue. Just a thought!

     

    -David

    From: Mendy Sudranski <bounce-mendysudranski3958@tessituranetwork.com>
    Sent: 8/11/2011 11:43:29 AM

    Hi, i have begon deploying Windows 7 x64 machines and have found it to be imposible to print tickets on new and old Boca printers, regardless of USB, Parallel, Ethernet, and connected through a share or a local port. i am wondering if anyone else has had a problem like this and resolved it, or is not having this problem using the same setup.

    Mendy Sudranski

    IT Manager

    Manhattan Theatre Club

    311 West 43rd Street - 8th Fl

    New York, NY 10036

    Phone: (212) 399-3000 ext. 4105

    msudranski@mtc-nyc.org

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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