Hi, i have begon deploying Windows 7 x64 machines and have found it to be imposible to print tickets on new and old Boca printers, regardless of USB, Parallel, Ethernet, and connected through a share or a local port. i am wondering if anyone else has had a problem like this and resolved it, or is not having this problem using the same setup.
Mendy Sudranski
IT Manager
Manhattan Theatre Club
311 West 43rd Street - 8th Fl
New York, NY 10036
Phone: (212) 399-3000 ext. 4105
msudranski@mtc-nyc.org
Hi Mendy,
I had a similar issue using BOCA drivers. Funny enough, I went back to Generic Text drivers and it resolved the issue. Just a thought!
-David
Hi David,
when i use the Boca drivers i can test print from windows but tess wont recognize it as a valid ticket printer. and when i use genric text tess starts to print but nothing comes out of the ticket printer, you dont see an entry in the windows printer monitor, and tess never indicates a print activity in the order.
it seem all the parts work by themselves. any two will work together just fine. all three together arnt playing nice.
Are the printers connected via USB or via the network on a print server?
ive tried every combination. USB, Parallel(no parallel on the win 7 machines), Ethernet, Direct attached, shared, local TCPIP port, Local UNC port.