I have Marketing and Box Office folks who need to be able to work with Mode of Sale (MOS) and Price Types in the Security and NOTHING else.
Is there a way of providing them LIMITED access to the Security software?
I have Marketing and Box Office folks who need to be able to work with Mode of Sale (MOS) and Price Types in the Security and NOTHING else. Is there a way of providing them LIMITED access to the Security software?This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Let me update... I'm looking to limit the Box Office and Marketings access in the Tessitura Security Module. They only need the assign area and only to assign mode of sales, price types, hold codes, and payment methods.
I looking to eliminate them from access any other security, user setup et cetera.
Let me update... I'm looking to limit the Box Office and Marketings access in the Tessitura Security Module. They only need the assign area and only to assign mode of sales, price types, hold codes, and payment methods. I looking to eliminate them from access any other security, user setup et cetera.From: Carol Keeney <bounce-carolkeeney4094@tessituranetwork.com>Sent: 5/29/2009 4:25:08 PMThere is a report in shared reports that lets the box office add price type security. My guess is that you could also clone it to do MOS.On May 29, 2009, at 3:56 PM, Parnell E. LaLonde IV wrote:I have Marketing and Box Office folks who need to be able to work with Mode of Sale (MOS) and Price Types in the Security and NOTHING else. Is there a way of providing them LIMITED access to the Security software?This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! Carol KeeneyBKeeney Software, Inc.Cell: 913-579-2743carolk@bkeeney.com This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! Carol KeeneyBKeeney Software, Inc.Cell: 913-579-2743carolk@bkeeney.com
From: Carol Keeney <bounce-carolkeeney4094@tessituranetwork.com>Sent: 5/29/2009 4:25:08 PM
I am in the same boat with a few of the organizations here. I'm thinking about creating some custom system tables that will allow them to manage limited security from within Tessitura. I don't believe there's any way to limit what a user can see once they're in the security module.
I haven't implemented it yet, but I'm happy to update the group as I get into the testing phase. I'd also be interested to hear if anyone else has attempted a solution like this.
Thanks!
We implemented the price type maintenance utility and the reset password utility. We would love to have a way to allow box office to manage this functionality however there is simply no way of limiting access inside the security module. Those tables do not have audit tables either so if something accidentally happens there is no way to reverse it, or track it.
We have been digging more into creating custom tabs and custom report utilities for this as Carol Keeney suggested above. I have also been digging into creating a web interface for them via VB that would provide this functionality and limit the scope of their access.
Naomi
I have implimented the Shared Report. I'm using it as a template for MOS. If anyone has done any work in this area please share.
We are looking into limiting the features of the security module for our services desk to handle certain types of requests. When creating a new security module user it does not look like there is anyway to specifiy what that user can access in the module.
Our plan is to implment this through sharepoint as asp pages and control access via sharepoint as well.
We just finished this project. We ended up using a shareppoint website. Access is only given to our service desk users. They can create an account, edit details about the account and assign groups with the exception of system admin. The application also prevents the user from editing their own account.
I have attached screen shots of what the application looks like.