One of my colleagues in Development asked me something I'm not entirely clear about: I have a number of customer records under the Memberships radial button on the History tab that have a Current Status of Inactive but also have the little check mark graphic next one of the memberships. Does the check mark not mean that it's an active membership or does it merely designate the most recent one regardless of status?
Any advice would be helpful so I can put this woman's fevered mind at rest.
Thank you, Tessiturians.
On this day in history: Coronation of Queen Elizabeth II (1953)
This is something that we have experienced too. Its like the membership is the active (current one) whilst being inactive as it has expired. This normally comes to our attention when the customer tries to book and their renewed membership is yet to start because the previous one is still active when it should have become fully inactive and the new membership should have started.
Has anyone else come across this, the reason and is there a solution?