From our remote box office, using remote desktop connection, we can't print to local boca and standard printers from Tessitura. We are able to print from other Windows applications using the remote desktop. This only happens at one of our locations (i.e. other locations using the same connection seem to work fine). We can't seenm to narrow in on the problem. Anybody out there using Remote Desktop that has run into this issue before or can provide some tips on how to resolve it?
Thanks!
Another thing to check for is making sure the Printers checkbox is checked on the Local Resources tab under Options...that has gotten us a few times.