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BARCODES ON TICKETS

Lesley Diskin
$organization

Hello all technical wunderkind...

I have a problem.  I have an event on sale both through our organisation and at Ticketmaster (Australia).  Because it's an outdoor event, access control would be an asset to use at the gate, I'm endeavouring to offer our barcodes to TM for them to import into their access control and all tickets will scan together enabling post event reporting and entry flow data.

All sounds good doesn't it.  Now the problem.  TM require either a Code 128 (numeric) or a 2/7 barcode.  Not a problem from Tessitura's end.  However, they require a 12 digit barcode only.  When I shorten the length of my barcode on my ticket down to just 12 char, the most generic part of the barcode is retained.

Can anybody tell me how I can get a 12 digit NON generic (left to right print) barcode onto my ticket so I can print this to match the TM 12 requirement?  Our export file can easily look to just the last 12 digits of the barcode produced so this is no issue...only how the barcode appears on a ticket.

Your advise would be very very much appreciated.

Lesley Diskin
Opera Australia, Sydney 

  • $organization

    Hi Leslie.

     

    We use a barcode within Tessitura, that we then pass on to Ticketmaster for any bowl events we have.

     

    We have setup a user defined element for the barcode.  Essentially just making a large range of ‘ticket numbers’ to provide to Ticketmaster.

     

    We then give them a report that shows them the barcode number, per seat.

     

    They then import that into their system.

     

    Not sure if you want that sort of path for what you’re trying to do though?

     

    I can send you the report, as well, if you like?

     

    Anna Duric
    System Application Administrator, Ticketing & CRM
    the Arts Centre

    T + 61 3 9281 8464
    F + 61 3 9281 8282
    M   0419 928 184
    E   anna-maria.duric@theartscentre.com.au
    W  http://www.theartscentre.com.au

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Lesley Diskin
    Sent: Tuesday, 31 May 2011 14:05
    To: Anna-Maria Duric
    Subject: [Tessitura Technical Forum] BARCODES ON TICKETS

     

    Hello all technical wunderkind...

    I have a problem.  I have an event on sale both through our organisation and at Ticketmaster (Australia).  Because it's an outdoor event, access control would be an asset to use at the gate, I'm endeavouring to offer our barcodes to TM for them to import into their access control and all tickets will scan together enabling post event reporting and entry flow data.

    All sounds good doesn't it.  Now the problem.  TM require either a Code 128 (numeric) or a 2/7 barcode.  Not a problem from Tessitura's end.  However, they require a 12 digit barcode only.  When I shorten the length of my barcode on my ticket down to just 12 char, the most generic part of the barcode is retained.

    Can anybody tell me how I can get a 12 digit NON generic (left to right print) barcode onto my ticket so I can print this to match the TM 12 requirement?  Our export file can easily look to just the last 12 digits of the barcode produced so this is no issue...only how the barcode appears on a ticket.

    Your advise would be very very much appreciated.

    Lesley Diskin
    Opera Australia, Sydney 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

     
    Please consider the environment before printing this e-mail.

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    any dissemination, copying or use of the information is
    strictly prohibited.  If you have received this transmission
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  • $organization
    Anna,

    I was assuming you ran the gate at the bowl - not TM. I'd love the
    information on the setup of your ticket. Could you please provide? If
    your report works well for TM can you please provide that too... No need
    to reinvent that wheel ...

    Regards,

    ======================================
    Lesley Diskin
    Database Co-Ordinator
    Opera Australia

    Tel +61 2 9318 8349
    Fax +61 2 9699 6692
    Email lesley.diskin@opera-australia.org.au
  • $organization in reply to Anna Duric

    Looks like we will be heading onto this territory soon.  With Archtics... can you share the info with me?

  • $organization in reply to Anna Duric

    Hi Leslie, we are looking at doing something similar, would you mind sending us the report and any information about setting up the Ticket Design Elements as well?

    Many Thanks

    Justin Cheek 

    Perth Festival

  • $organization
    Hey Justin,
    I think I got this I error?
    For Lesley maybe?


    Sent from my Verizon Wireless 4G LTE Smartphone


    --------
    Original message --------
    From: Justin Cheek
    Date:09/10/2014 12:57 AM (GMT-05:00)
    To: lzehe@themahaffey.com
    Subject: RE: [Tessitura Technical Forum] BARCODES ON TICKETS

    Hi Leslie, we are looking at doing something similar, would you mind sending us the report and any information about setting up the Ticket Design Elements as well?

    Many Thanks

    Justin Cheek 

    Perth Festival

    From: Anna Duric <bounce-annaduric8895@tessituranetwork.com>
    Sent: 5/30/2011 11:41:20 PM

    Hi Leslie.

     

    We use a barcode within Tessitura, that we then pass on to Ticketmaster for any bowl events we have.

     

    We have setup a user defined element for the barcode.  Essentially just making a large range of ‘ticket numbers’ to provide to Ticketmaster.

     

    We then give them a report that shows them the barcode number, per seat.

     

    They then import that into their system.

     

    Not sure if you want that sort of path for what you’re trying to do though?

     

    I can send you the report, as well, if you like?

     

    Anna Duric
    System Application Administrator, Ticketing & CRM
    the Arts Centre

    T + 61 3 9281 8464
    F + 61 3 9281 8282
    M   0419 928 184
    E   anna-maria.duric@theartscentre.com.au
    W  http://www.theartscentre.com.au

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Lesley Diskin
    Sent: Tuesday, 31 May 2011 14:05
    To: Anna-Maria Duric
    Subject: [Tessitura Technical Forum] BARCODES ON TICKETS

     

    Hello all technical wunderkind...

    I have a problem.  I have an event on sale both through our organisation and at Ticketmaster (Australia).  Because it's an outdoor event, access control would be an asset to use at the gate, I'm endeavouring to offer our barcodes to TM for them to import into their access control and all tickets will scan together enabling post event reporting and entry flow data.

    All sounds good doesn't it.  Now the problem.  TM require either a Code 128 (numeric) or a 2/7 barcode.  Not a problem from Tessitura's end.  However, they require a 12 digit barcode only.  When I shorten the length of my barcode on my ticket down to just 12 char, the most generic part of the barcode is retained.

    Can anybody tell me how I can get a 12 digit NON generic (left to right print) barcode onto my ticket so I can print this to match the TM 12 requirement?  Our export file can easily look to just the last 12 digits of the barcode produced so this is no issue...only how the barcode appears on a ticket.

    Your advise would be very very much appreciated.

    Lesley Diskin
    Opera Australia, Sydney 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

     
    Please consider the environment before printing this e-mail.

    ___________________________________________________
     
    The information in this electronic mail is privileged
    and confidential, intended only for use of the individual
    or entity named.  If you are not the intended recipient,
    any dissemination, copying or use of the information is
    strictly prohibited.  If you have received this transmission
    in error please delete it immediately from your system
    and inform us by email on     info@theartscentre.com.au
    ____________________________________________________



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • $organization in reply to Anna Duric

    Anna,

    We're attempting to do something very similar at the Alley.  I know this is an old post, but could you help me out with how you setup your user defined element on the barcode?

     

  • Former Member
    Former Member $organization in reply to Anna Duric

    Hi Anna,

    I am in desperate need of this report. Can you share it with me (and others too it looks like!).

     

    Gloria

  • $organization in reply to Former Member

    Hi Michael and Gloria.

    Apologies.  I'm no longer at the Arts Centre, in Melbourne.

     

    I also, believe, that they no longer use the report, but you could contact somebody from there to see if it is still around, given it was quite a while ago.

     

    Sorry.
    Anna.

  • $organization

    Hi everyone,

     

    Arts Centre Melbourne are happy to share this report and we will post it in TASK in the near future.

     

    Beau.

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Anna Duric
    Sent: Tuesday, 25 August 2015 2:04 PM
    To: Beau Vigushin
    Subject: RE: [Tessitura Technical Forum] BARCODES ON TICKETS

     

    Hi Michael and Gloria.

    Apologies.  I'm no longer at the Arts Centre, in Melbourne.

     

    I also, believe, that they no longer use the report, but you could contact somebody from there to see if it is still around, given it was quite a while ago.

     

    Sorry.
    Anna.

    From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>
    Sent: 8/24/2015 11:19:15 AM

    Hi Anna,

    I am in desperate need of this report. Can you share it with me (and others too it looks like!).

     

    Gloria




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

    … and the report is now in TASK. :)

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Beau Vigushin
    Sent: Tuesday, 25 August 2015 3:05 PM
    To: Beau Vigushin
    Subject: RE: [Tessitura Technical Forum] BARCODES ON TICKETS

     

    Hi everyone,

     

    Arts Centre Melbourne are happy to share this report and we will post it in TASK in the near future.

     

    Beau.

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Anna Duric
    Sent: Tuesday, 25 August 2015 2:04 PM
    To: Beau Vigushin
    Subject: RE: [Tessitura Technical Forum] BARCODES ON TICKETS

     

    Hi Michael and Gloria.

    Apologies.  I'm no longer at the Arts Centre, in Melbourne.

     

    I also, believe, that they no longer use the report, but you could contact somebody from there to see if it is still around, given it was quite a while ago.

     

    Sorry.
    Anna.

    From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>
    Sent: 8/24/2015 11:19:15 AM

    Hi Anna,

    I am in desperate need of this report. Can you share it with me (and others too it looks like!).

     

    Gloria




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

    Click here to report this email as spam.

     

    This message has been scanned for malware by Websense. www.websense.com




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization

    Thanks Beau!

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Beau Vigushin
    Sent: Tuesday, August 25, 2015 5:46 PM
    To: Gloria Ormsby
    Subject: RE: [Tessitura Technical Forum] BARCODES ON TICKETS

     

    … and the report is now in TASK. :)

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Beau Vigushin
    Sent: Tuesday, 25 August 2015 3:05 PM
    To: Beau Vigushin
    Subject: RE: [Tessitura Technical Forum] BARCODES ON TICKETS

     

    Hi everyone,

     

    Arts Centre Melbourne are happy to share this report and we will post it in TASK in the near future.

     

    Beau.

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Anna Duric
    Sent: Tuesday, 25 August 2015 2:04 PM
    To: Beau Vigushin
    Subject: RE: [Tessitura Technical Forum] BARCODES ON TICKETS

     

    Hi Michael and Gloria.

    Apologies.  I'm no longer at the Arts Centre, in Melbourne.

     

    I also, believe, that they no longer use the report, but you could contact somebody from there to see if it is still around, given it was quite a while ago.

     

    Sorry.
    Anna.

    From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>
    Sent: 8/24/2015 11:19:15 AM

    Hi Anna,

    I am in desperate need of this report. Can you share it with me (and others too it looks like!).

     

    Gloria




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

    Click here to report this email as spam.

     

    This message has been scanned for malware by Websense. www.websense.com




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!