Extraction after upgrade

Hi Jan,

I would recommend reviewing the following Knowledgebase solution on the website to review your setup:

http://www.tessituranetwork.com/network/Learning/Tessitura%20Knowledgebase/Extractions%20Lists/Other/16105.aspx

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jan LaRocque
Sent: Monday, May 16, 2011 11:42 AM
To: Gregg Stickney
Subject: [Tessitura Technical Forum] Extraction after upgrade

We just upgraded Tess to the next version and I get this error message when Generating and Extraction:  Error occured when generating keycodes for customers.

I seem to remember I have to set or reset something for extractions after an upgrade.   Can you remind me what that is?

Thank you.

Jan LaRocque

Houston Symphony

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