Order Email Confirmations

Hi Tessiturians,

I've customized Order Email Confirmation that our Education department sends to schools attending a concert.  But sometimes they need a printed copy of this email - is there a way to send this email to a printer from within Tessitura?

Thanks, Sabina.

 

 

 

Parents
  • Jon, 
    Do you know if anyone has any kind of SQL or custom report that will pull confirmation info? Like the following:

    «TORCH_title»

    Mead Theatre

    «TORCH_date»  «TORCH_row» «TORCH_num»

    «HOPEY_title»

    Milton Theatre

    «HOPEY_date»  «HOPEY_row» «HOPEY_num»

    «SWEET_title»

    Milton Theatre

    «SWEET_date»  «SWEET_row»

    «TRIBES_title»

    Mead Theatre

    «TRIBES_date»  «TRIBES_row»«TRIBES_num»

    «WATER_title»   

    Metheny Theatre              

    «WATER_date»  «WATER_row»«WATER_num»       

    «COCK_title»

    Milton Theatre

    «COCK_date»  «COCK_row»«COCK_num» 

     The output should be something like this:


    Torch Song Trilogy

    Mead Theatre

    Sunday, September 15, 2013, 2 PM  G 213-214

    That Hopey Changey Thing

    Milton Theatre

    Sunday, December 29, 2013, 3 PM  B 204-205

    Sweet and Sad

    Milton Theatre

    Not yet purchased   

    Tribes

    Mead Theatre

    Sunday, January 19, 2014, 2 PM  G213-214

    Water By The Spoonful    

    Metheny Theatre              

    Sunday, March 16, 2014, 2 PM  F208-209  

    ***

    Milton Theatre

    Sunday, May 25, 2014, 2 PM  B204-205     


    On Sat, Jul 11, 2015 at 4:37 PM, Jon Ballinger <bounce-jonballinger5072@tessituranetwork.com> wrote:

    Hi Adria,

    Not that I am aware of .  But you might want to investigate have an interceptor for this purpose.  For example you might be able to have an interceptor plugin fire on an order save  and it would go an automatically send the email confirmation.  This would remove the need to go into print tickets at all to send the email confirmation.

    Jon

    From: Adria Gunter <bounce-adriagunter1034@tessituranetwork.com>
    Sent: 7/10/2015 7:10:27 PM

    Jon. 

    Do you know if it's possible to have the other printing options turned off when either an email confirmation is chosen from the dropdown or when the Acknowledgment box is checked? We, of course, occasionally accidentally forget to uncheck the boxes at the top of the Print menu when sending email confirmations. I'm trying to troubleshoot getting rid of that risk.

    Thanks. 



    --
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    Adria Gunter | Subscriptions Manager

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  • Custom Data can be pulled into the email confirmations.  This is done by writing code in the asp page to pull in the custom information. Earlier posts on this thread  have examples of custom data being brought in.   There are many examples of this  in forum posts and some conference  presentations .



    [edited by: Jon Ballinger at 3:24 PM (GMT -6) on 17 Jul 2015]
Reply
  • Custom Data can be pulled into the email confirmations.  This is done by writing code in the asp page to pull in the custom information. Earlier posts on this thread  have examples of custom data being brought in.   There are many examples of this  in forum posts and some conference  presentations .



    [edited by: Jon Ballinger at 3:24 PM (GMT -6) on 17 Jul 2015]
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