Order Email Confirmations

You're right, I hadn't thought it through.  This is why I never answer these things. 

You could still do a bcc and then add an Outlook rule based on the subject line to auto delete any of the ones not Education.   Or send them from a test environment after flipping the email addresses.

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Hi Sabina,

A couple things come to mind.  First I would think there would be a template for just education so that other types of orders  would  not send a copy of the email.  Then in your education template there are two things I might try to do.  First is in the template aspx page I would try to create and fire off an email with in it.  createatig a new message with the order information.  Something like the following:

<%@ Import Namespace="System.Web.Mail" %>
<%
MailMessage objMail = new MailMessage();
objMail.From = "jballinger@mccarter.org";
objMail.To = "jballinger@mccarter.org";
objMail.Subject = "Response from website";
objMail.Body = "This an edu order" + OrderData.OrderNumber ;
SmtpMail.SmtpServer = "192.169.1.1;
SmtpMail.Send(objMail);
%>

My second thought if this does not work is to execute a local procedure from the email confirmation and have the local procedure send an email out to the edutcation recipient with the proper information.  Thie code in the template file could be something like:

<%
Tessitura.WebAPI.Tessitura tess = new Tessitura.WebAPI.Tessitura();
string sessionkey = tess.GetNewSessionKey("");
tess.ExecuteLocalProcedure(sessionkey, 1, "@ORDER_NO=" + OrderData.OrderNumber +"@RECIPIENT=jballinger@mccarter.org");
%>

Hope this helps,

Jon

Hi Sabina,  I had a chance to test out the first example and it works.  One thought I had with either method is that you could use a custom field in the order as the email addresses to be copied on.  Then  use that data in the template to send the email. 

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From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jon Ballinger
Sent: Thursday, April 28, 2011 6:05 AM
To: Sabina Spilkin
Subject: Re: [Tessitura Technical Forum] Order Email Confirmations

Hi Sabina,  I had a chance to test out the first example and it works.  One thought I had with either method is that you could use a custom field in the order as the email addresses to be copied on.  Then  use that data in the template to send the email. 

From: Jon Ballinger <bounce-jonballinger5072@tessituranetwork.com>
Sent: 4/27/2011 9:18:05 PM

Hi Sabina,

A couple things come to mind.  First I would think there would be a template for just education so that other types of orders  would  not send a copy of the email.  Then in your education template there are two things I might try to do.  First is in the template aspx page I would try to create and fire off an email with in it.  createatig a new message with the order information.  Something like the following:

<%@ Import Namespace="System.Web.Mail" %>
<%
MailMessage objMail = new MailMessage();
objMail.From = "jballinger@mccarter.org";
objMail.To = "jballinger@mccarter.org";
objMail.Subject = "Response from website";
objMail.Body = "This an edu order" + OrderData.OrderNumber ;
SmtpMail.SmtpServer = "192.169.1.1;
SmtpMail.Send(objMail);
%>

My second thought if this does not work is to execute a local procedure from the email confirmation and have the local procedure send an email out to the edutcation recipient with the proper information.  Thie code in the template file could be something like:

<%
Tessitura.WebAPI.Tessitura tess = new Tessitura.WebAPI.Tessitura();
string sessionkey = tess.GetNewSessionKey("");
tess.ExecuteLocalProcedure(sessionkey, 1, "@ORDER_NO=" + OrderData.OrderNumber +"@RECIPIENT=jballinger@mccarter.org");
%>

Hope this helps,

Jon

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The import should be up at the top.  Is it possible for me to take a look at your aspx file?  Also are you getting an error message when sending the confirmation at all?

Sabina,  Attached is my working example granted there are some extra calls to the webapi's executelocalprocedure that would not apply. But you can see where i have the email code in  place.

Jon,  I am attaching our .aspx file. I looked at your example and realize that my placement is not correct .... I am attaching our .aspx file if you have a chance to take a look.  Thanks a bunch!

Sabina

Just to update what I have found with sending in either method.  If you have both an html & text template for the confirmation the email code should go in the text template.  It seems both files are executed so you only need it once.  If you have just an html template then put the code in the html template.

Jon. 

Do you know if it's possible to have the other printing options turned off when either an email confirmation is chosen from the dropdown or when the Acknowledgment box is checked? We, of course, occasionally accidentally forget to uncheck the boxes at the top of the Print menu when sending email confirmations. I'm trying to troubleshoot getting rid of that risk.

Thanks. 

Hi Adria,

Not that I am aware of .  But you might want to investigate have an interceptor for this purpose.  For example you might be able to have an interceptor plugin fire on an order save  and it would go an automatically send the email confirmation.  This would remove the need to go into print tickets at all to send the email confirmation.

Jon

Custom Data can be pulled into the email confirmations.  This is done by writing code in the asp page to pull in the custom information. Earlier posts on this thread  have examples of custom data being brought in.   There are many examples of this  in forum posts and some conference  presentations .