Has anyone had an issue with a Custom Tab displaying a webpage differently than what would display in a stand-alone browser? I have a .aspx page that I designed with dropdown lists to select different volunteer activities. If I access the page from a stand-alone browser (IE 7 or Firefox 3.6) the page works just fine. I am able to select items from the dropdown list and save those changes to the database. When I access the same page from within Tessitura's Custom Tabs, I am unable to select anything from the dropdown lists. They are populated with data, but I am unable to select a different dropdown list item. I have tried this in both the Constituent - Custom Tab and Performance Information - Custom Tab. Are there limitations to the browser within Tessitura?
Thanks in advance
Joel Freiberg
Performing Arts Foundation
Hi Joel,
Here is an article from the knowledge base that addresses this issue. It’s a problem with I.E.
http://www.tessituranetwork.com/network/Learning/Tessitura%20Knowledgebase/Reports/Other/19336.aspx
Hope that helps.
Tanya
Tanya A. Hoffmann
Senior Database Analyst
Information Technology
The Kennedy Center
2700 F Street, NW
Washington DC, 20566
202-416-8684
www.kennedy-center.org
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Joel Freiberg Sent: Wednesday, April 27, 2011 6:28 PM To: Hoffmann, Tanya Subject: [Tessitura Technical Forum] Custom Tab - Web Pages
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Some of the other things to watch out for are css styles. Some of the styles that you set look differently within tessitura. Another thing I have found is that if you have a div display as a pop up over a dropdown box, you will still see the dropdown box. What I do to get around this is that I use jquery to select all the dropdown boxes, then hide them when the popup div appears, then show them when the popup div is closed.
Jon
That worked. Thank you all for your help.
Joel, One more thing that I forgot to mention that got me in the past was to make sure that the webpage does not get stored in the local cache.