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Custom Tab - Web Pages

Joel Freiberg
$organization

Has anyone had an issue with a Custom Tab displaying a webpage differently than what would display in a stand-alone browser?  I have a .aspx page that I designed with dropdown lists to select different volunteer activities.  If I access the page from a stand-alone browser (IE 7 or Firefox 3.6) the page works just fine.  I am able to select items from the dropdown list and save those changes to the database.  When I access the same page from within Tessitura's Custom Tabs, I am unable to select anything from the dropdown lists.  They are populated with data, but I am unable to select a different dropdown list item.  I have tried this in both the Constituent - Custom Tab and Performance Information - Custom Tab.  Are there limitations to the browser within Tessitura? 

 

Thanks in advance

Joel Freiberg

Performing Arts Foundation

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  • $organization

    Hi Joel,

    Here is an article from the knowledge base that addresses this issue.  It’s a problem with I.E.

     

    http://www.tessituranetwork.com/network/Learning/Tessitura%20Knowledgebase/Reports/Other/19336.aspx

     

    Hope that helps.

    Tanya

     

     

    Tanya A. Hoffmann

    Senior Database Analyst

    Information Technology

    The Kennedy Center

    2700 F Street, NW

    Washington DC, 20566

    202-416-8684

    www.kennedy-center.org

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Joel Freiberg
    Sent: Wednesday, April 27, 2011 6:28 PM
    To: Hoffmann, Tanya
    Subject: [Tessitura Technical Forum] Custom Tab - Web Pages

     

    Has anyone had an issue with a Custom Tab displaying a webpage differently than what would display in a stand-alone browser?  I have a .aspx page that I designed with dropdown lists to select different volunteer activities.  If I access the page from a stand-alone browser (IE 7 or Firefox 3.6) the page works just fine.  I am able to select items from the dropdown list and save those changes to the database.  When I access the same page from within Tessitura's Custom Tabs, I am unable to select anything from the dropdown lists.  They are populated with data, but I am unable to select a different dropdown list item.  I have tried this in both the Constituent - Custom Tab and Performance Information - Custom Tab.  Are there limitations to the browser within Tessitura? 

     

    Thanks in advance

    Joel Freiberg

    Performing Arts Foundation




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  • $organization in reply to Tanya Hoffmann

    Some of the other things to watch out for are css styles.  Some of the styles that you set look differently within tessitura.  Another thing I have found is that if you have a div display as a pop up over a dropdown box, you will still see the dropdown box.  What I do to get around this is that I use jquery to select all the dropdown boxes, then hide them when the popup div appears, then show them when the popup div is closed.

    Jon

  • $organization in reply to Jon Ballinger

    That worked.  Thank you all for your help.

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