NSCAN scanner frozen

I'm having an issue with one of our scanners.  It only shows a blank white screen when I turn it on, doesn't react to any buttons I push and won't take a charge (the yellow light just blinks so it's well on its way to being dead).  Is there a way of resetting the scanner altogether or am I just looking at a more serious problem?

Thanks in advance for any help!

Luke

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  • Former Member
    Former Member $organization

    Have you tried removing the battery and then reinstalling it?

     

     

    Penny Tabor

    IT Manager

    Midland Center for the Arts

    Midland, MI 48640

                                acerp

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Luke Lindholm
    Sent: Monday, April 25, 2011 3:27 PM
    To: Tabor, Penny
    Subject: [Tessitura Technical Forum] NSCAN scanner frozen

     

    I'm having an issue with one of our scanners.  It only shows a blank white screen when I turn it on, doesn't react to any buttons I push and won't take a charge (the yellow light just blinks so it's well on its way to being dead).  Is there a way of resetting the scanner altogether or am I just looking at a more serious problem?

    Thanks in advance for any help!

    Luke




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Former Member
    Former Member $organization

    Have you tried removing the battery and then reinstalling it?

     

     

    Penny Tabor

    IT Manager

    Midland Center for the Arts

    Midland, MI 48640

                                acerp

     

     

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Luke Lindholm
    Sent: Monday, April 25, 2011 3:27 PM
    To: Tabor, Penny
    Subject: [Tessitura Technical Forum] NSCAN scanner frozen

     

    I'm having an issue with one of our scanners.  It only shows a blank white screen when I turn it on, doesn't react to any buttons I push and won't take a charge (the yellow light just blinks so it's well on its way to being dead).  Is there a way of resetting the scanner altogether or am I just looking at a more serious problem?

    Thanks in advance for any help!

    Luke




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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