Transcend Installation and Configuration

Original Message --------
> Subject: [Tessitura Technical Forum] Transcend Installation and
> Configuration
> From: "Mohiuddin Faruqe"
>
> Date: Tue, May 26, 2009 9:39 am
> To: matt_hilgers@milwaukeeartspartners.org
>
>
> Hi there, we are in the process of testing Transcend installation and configuration on our Test server. We made some test transactions running the Transcend in emulation mode and using different payment methods. When we checked the Transcend report we found only few transactions were actually settled and closed. Most of the transactions have the status of Tran.Held.Pending. We couldn't find a pattern like which types of transactions are actually kept “held and pending” by Transcend. Did any of you face this problem while upgrading to Transcend? Could you please tell us where we should look into to solve this problem? Apart from making transactions with different types of cards and cards plus cash combination do you suggest any other types of testing before we go live?
>
> Thanks in advance for your any help and suggestion.
>
> Mo
>
>
>
>
> This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums.In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Original Message --------
> Subject: [Tessitura Technical Forum] Transcend Installation and
> Configuration
> From: "Mohiuddin Faruqe"
>
> Date: Tue, May 26, 2009 9:39 am
> To: matt_hilgers@milwaukeeartspartners.org
>
>
> Hi there, we are in the process of testing Transcend installation and configuration on our Test server. We made some test transactions running the Transcend in emulation mode and using different payment methods. When we checked the Transcend report we found only few transactions were actually settled and closed. Most of the transactions have the status of Tran.Held.Pending. We couldn't find a pattern like which types of transactions are actually kept “held and pending” by Transcend. Did any of you face this problem while upgrading to Transcend? Could you please tell us where we should look into to solve this problem? Apart from making transactions with different types of cards and cards plus cash combination do you suggest any other types of testing before we go live?
>
> Thanks in advance for your any help and suggestion.
>
> Mo
>
>
>
>
> This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums.In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!