NCOA Exporting

Hi Patrick

Are you limiting the export using any other parameters on the report?

Thanks

Mark

Mark, 

I didn't limit any other parameters.  I think I found the issue because apparently we had the same issue last year. Most of our data is indicated as NULL in the n1n2_format field in the T_CUSTOMER table, mostly due to our initial import of data from our previos ticketing system.  The NCOA processing utility does not pick up accounts without that field updated properly. I need to update data in T_CUSTOMER to see which n1n2_format values correspond to the appropriate cust_types and then update the database accordingly. 

Thanks for reading my post and trying to help.

Patrick

Mark, 

I didn't limit any other parameters.  I think I found the issue because apparently we had the same issue last year. Most of our data is indicated as NULL in the n1n2_format field in the T_CUSTOMER table, mostly due to our initial import of data from our previos ticketing system.  The NCOA processing utility does not pick up accounts without that field updated properly. I need to update data in T_CUSTOMER to see which n1n2_format values correspond to the appropriate cust_types and then update the database accordingly. 

Thanks for reading my post and trying to help.

Patrick