problem with scheduled/emailed reports

Have you updated your Tessitura Client Files on the Report Server itself?

We just recently upgraded to V.10 and I can't seem to get the output options: "Email-CSV (Hdr)" or "Email-Excel (Hdr)" to work.   They do run and they do get emailed however the headers are not being included.  The reports I'm running are custom reports. 

Is there something I need to do to make this happen?  Are others having this issue?

Thanks,
Dale 

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Have you updated your Tessitura Client Files on the Report Server itself?

We just recently upgraded to V.10 and I can't seem to get the output options: "Email-CSV (Hdr)" or "Email-Excel (Hdr)" to work.   They do run and they do get emailed however the headers are not being included.  The reports I'm running are custom reports. 

Is there something I need to do to make this happen?  Are others having this issue?

Thanks,
Dale 

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!