We just recently upgraded to V.10 and I can't seem to get the output options: "Email-CSV (Hdr)" or "Email-Excel (Hdr)" to work. They do run and they do get emailed however the headers are not being included. The reports I'm running are custom reports.
Is there something I need to do to make this happen? Are others having this issue?Thanks,Dale
Have you run the client on the machine/server that the report server sits on? It needs to update the client files on that machine.
Caryl
Have you updated your Tessitura Client Files on the Report Server itself?
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Dale AucoinSent: Wednesday, 23 March 2011 3:42 AMTo: Sandra AshbySubject: [Tessitura Technical Forum] problem with scheduled/emailed reports
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Thanks Sandra and Caryl, we just updated the files on the report server. will see what happens when the reports run.dale