Upgrade to windows 7.0

We are trying to upgrade Tessitura to a Windows 7.0  machine.  When we try to run the impdpl file an error is generated.  File Copy ("coolmenu.dll","c\programfiles\impressario client\collmenu.dll",@false.  Has anyone else encountered any version of this error when trying to upgrade?  Thank you for your help!

  • Hi Joyce,

    Here are the tricks we used. Manually copy the PBVM directory and the Tessitura.ini to the root of C: and also manually enter "C:\PBVM" in Path in environment variables.

  • Unknown said:

    When we try to run the impdpl file an error is generated.  File Copy ("coolmenu.dll","c\programfiles\impressario client\collmenu.dll",@false.

    Make sure the user in question can write to the client dir ("c:\program files\impresario client" in your case), and the local ini dir; we usually put the ini file referred to in the Tessitura icon in c:\tessitura, which should also be writable by the same user(s) (which is why we avoid the root of c:\ for these files).

  • agree with Chris - for further clarification, the idea is to move the .ini file out of c:\windows\system32 where it generally is and add it to a root folder that you can grant permissions to. Even if you think you have added the appropriate permissions to system32, Windows 7 (and Windows 2008) don't play nicely with that folder any longer.

    Most likely this is a folder permission issue with the client folder on the local machine. Worst case: manually copy the client files to the local machine.

  • You might also want to double-check your path. We set up impresario under C:\Program Files (x86)\ in 64-bit, but we didn't update our batch script, so the copy failed due to permissions. We now have a modified script to account for the 64-bit PCs.

  • Former Member
    Former Member $organization

    Also remember that part of it depends on what permissions the user has on the local computer. I turned off the UAC on all of my computers, and then gave read write permissions on the program files directory.

  • Former Member
    Former Member $organization

    You might also want to check your typing - if that's pasted straight out of the error message, there are at least two possible typos in there

    c\programfiles\impressario client\collmenu.dll

    : 'c\prog'... instead of 'c:\prog'... and 'impressario'  instead of 'impresario'.

    Ken