TR_SEAT_STATUS documentation

Former Member $organization over 15 years ago

Hi,

Is there a document explaining specifically what happens within the ticket transaction to result in the different seat statuses? I couldn't find it so thanks in advance for pointing me in the right direction.

Parents

Former Member $organization over 15 years ago

Hi Kevin, thanks for sharing this advance info.

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Kevin Sheehan
Sent: Monday, February 14, 2011 10:07 AM
To: Jeri Henderson
Subject: RE: [Tessitura Technical Forum] TR_SEAT_STATUS documentation

Documentation explaining the seat events is currently in review and will be published soon, but here’s a sneak peek:

Acknowledgement	An order acknowledgement was printed.
Attended	Attendance was recorded for the seat.
Blackout Applied	A blackout hold code was applied to the seat. This event is only listed when viewing the seat history for a seat.
Blackout Removed	A blackout hold code was removed from the seat. This event is only listed when viewing the seat history for a seat.
Cancelled	An unseated sub line item was deleted.
Confirmation	An order confirmation was printed.
Fee Applied	A fee was applied.
Fee Changed	A fee amount was edited.
Fee Removed	A fee was removed.
Hold Applied	A non-blackout hold code was applied to the seat. This event is only listed when viewing the seat history for a seat.
Hold Removed	A non-blackout hold code was removed from the seat. This event is only listed when viewing the seat history for a seat.
PAH Reprint Request	A print at home ticket reprint was requested for the seat.
Payment Adjust	A partial payment was applied to the seat or partially paid seat was released which released the associated payments.
Payment Paid	A seat was paid in full.
Payment Unpaid	A reserved, paid seat was released or unseated, paid sub line item deleted, releasing the corresponding payment.
Pr Zone Changed	The price zone on the seat was changed through Season Maintenance. This event is only listed when viewing the seat history for a seat.
Print at Home	A ticket was printed for the seat by the print at home ticketing service.
Printed	A ticket was printed for the seat.
Released	A reserved seat was released.
Reprinted	A ticket for a seat was reprinted.
Requested	An unseated sub line item was created for a seat.
Reserved	A seat was reserved.
Returned	A printed seat was returned.
Returned For Resale	A printed seat was donated for resale.
Transferred	Ownership of a seat was transferred from one constituent to another.
Undo Return for Resale	The donation for resale of a seat was reversed.

Kevin Sheehan

Documentation & Learning Resources Specialist

Tessitura Network

+1 888 643 5778 x 329

ksheehan@tessituranetwork.com

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply

Former Member $organization over 15 years ago

Hi Kevin, thanks for sharing this advance info.

Documentation explaining the seat events is currently in review and will be published soon, but here’s a sneak peek:

Acknowledgement	An order acknowledgement was printed.
Attended	Attendance was recorded for the seat.
Blackout Applied	A blackout hold code was applied to the seat. This event is only listed when viewing the seat history for a seat.
Blackout Removed	A blackout hold code was removed from the seat. This event is only listed when viewing the seat history for a seat.
Cancelled	An unseated sub line item was deleted.
Confirmation	An order confirmation was printed.
Fee Applied	A fee was applied.
Fee Changed	A fee amount was edited.
Fee Removed	A fee was removed.
Hold Applied	A non-blackout hold code was applied to the seat. This event is only listed when viewing the seat history for a seat.
Hold Removed	A non-blackout hold code was removed from the seat. This event is only listed when viewing the seat history for a seat.
PAH Reprint Request	A print at home ticket reprint was requested for the seat.
Payment Adjust	A partial payment was applied to the seat or partially paid seat was released which released the associated payments.
Payment Paid	A seat was paid in full.
Payment Unpaid	A reserved, paid seat was released or unseated, paid sub line item deleted, releasing the corresponding payment.
Pr Zone Changed	The price zone on the seat was changed through Season Maintenance. This event is only listed when viewing the seat history for a seat.
Print at Home	A ticket was printed for the seat by the print at home ticketing service.
Printed	A ticket was printed for the seat.
Released	A reserved seat was released.
Reprinted	A ticket for a seat was reprinted.
Requested	An unseated sub line item was created for a seat.
Reserved	A seat was reserved.
Returned	A printed seat was returned.
Returned For Resale	A printed seat was donated for resale.
Transferred	Ownership of a seat was transferred from one constituent to another.
Undo Return for Resale	The donation for resale of a seat was reversed.

Kevin Sheehan

Documentation & Learning Resources Specialist

Tessitura Network

+1 888 643 5778 x 329

ksheehan@tessituranetwork.com

Children

No Data