We have had problems with credit card processing during our last three big on sales. This past week Elton John went on sale and we had 7000 simultaneous hits on our web site. Transcend and the Tessitura CC server was not able to handle the volume. Has anyone else had this problem and if so how did you resolve it?
Hi,
We implemented a waiting room landing page (dev. by POP.us), which has a customisable threshold and capacity and allows us to control the number of simultaneous users on the site. A brilliant example of how well it worked was our BBC Proms on-sale, which went smoothly, despite many thousands of hits (over 70 shows on-sale at the same time).
all the best