I have two Boca printers, both of which are now either spitting out two blank tickets arbitrarily between legitimate ticket printing, or spitting out half a ticket and jamming. I'm trying to determine if I should take on the expense of shipping one of the printers back to Boca Systems to be serviced/repaired or if I should just invest in a new printer. Can anyone shed any light as to whether this may just be a characteristic of an aging Boca printer, or am I just lucky enough that both printers happen to be malfunctioning in the same manner.
Thanks!Maggie
In this thread:
http://www.tessituranetwork.com/COMMUNITY/forums/p/111/511.aspx#511
I went into detail on this very subject. I would speculate though that if you have two independent printers exhibiting the same behaviour either both of them have way old print heads that need to be replaced, or you've got a ticket stock problem that's causing the issue for both printers.