v10.0 DataWindow Issues

Hey folks,

 

We upgraded to v10.0 over the weekend and have begun experiencing the following difficulty in Campaigns > Appeals while creating sources. When our devo staff click on the chiclet to select a list, the window pops up as expected. When they then click on any of the columns to sort the list (by create date or description or what have you), the system crashes with the following error:

 

Windowmenu: w_response_select_list

Object: dw_listoflists

Objectevent: clicked

Line: 5

Error Code: 6

Error Text: Invalid DataWindow row/column specified at line 5 in clicked event of object dw_listoflists of w_response_select_list

 

Is anyone else experiencing this problem? Has anyone remedied it? I imagine I can’t go in and actually play with Tess’s Datawindows, but if I’m wrong someone let me know!

 

Could we have installed our upgrade incorrectly?

 

Thanks,

 

Rey

 

--

A. Rey Pamatmat

Tessitura Manager

The Public Theater

425 Lafayette Street

New York, NY 10003

(212) 539-8739

rpamatmat@publictheater.org

 

Parents
  • Thanks, Beth!

     

    Is anyone having similar problems with the Query Element Parameter chiclets? I’ve created my first custom query parameter, and I can’t tell whether I built it incorrectly or if I’m just having wonky DataWindow issues.

     

    Rey

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Beth Varro
    Sent: Thursday, November 18, 2010 11:47 AM
    To: Rey Pamatmat
    Subject: Re: [Tessitura Technical Forum] v10.0 DataWindow Issues

     

    We've had the same problem.  My ITS people tell me it's a known bug to be fixed in the next patch (I think).

    Beth

    * * * * *

    Showing for the very first time on the Omnitheater’s 90-foot domed screen, Hubble will take you on an awe-inspiring tour of the cosmos.  Make plans to see it today, and marvel at the great wonders that the Hubble Space Telescope has revealed.  For more information and a trailer, visit www.smm.org/hubble.

    Elizabeth A Varro
    Membership Manager
    Science Museum of Minnesota
    (651) 265-9829


    From: "A. Rey Pamatmat" <bounce-areypamatmat2177@tessituranetwork.com>
    To: bvarro@smm.org
    Sent: Thursday, November 18, 2010 10:41:59 AM
    Subject: [Tessitura Technical Forum] v10.0 DataWindow Issues


    Hey folks,

     

    We upgraded to v10.0 over the weekend and have begun experiencing the following difficulty in Campaigns > Appeals while creating sources. When our devo staff click on the chiclet to select a list, the window pops up as expected. When they then click on any of the columns to sort the list (by create date or description or what have you), the system crashes with the following error:

     

    Windowmenu: w_response_select_list

    Object: dw_listoflists

    Objectevent: clicked

    Line: 5

    Error Code: 6

    Error Text: Invalid DataWindow row/column specified at line 5 in clicked event of object dw_listoflists of w_response_select_list

     

    Is anyone else experiencing this problem? Has anyone remedied it? I imagine I can’t go in and actually play with Tess’s Datawindows, but if I’m wrong someone let me know!

     

    Could we have installed our upgrade incorrectly?

     

    Thanks,

     

    Rey

     

    --

    A. Rey Pamatmat

    Tessitura Manager

    The Public Theater

    425 Lafayette Street

    New York, NY 10003

    (212) 539-8739

    rpamatmat@publictheater.org

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Thanks, Beth!

     

    Is anyone having similar problems with the Query Element Parameter chiclets? I’ve created my first custom query parameter, and I can’t tell whether I built it incorrectly or if I’m just having wonky DataWindow issues.

     

    Rey

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Beth Varro
    Sent: Thursday, November 18, 2010 11:47 AM
    To: Rey Pamatmat
    Subject: Re: [Tessitura Technical Forum] v10.0 DataWindow Issues

     

    We've had the same problem.  My ITS people tell me it's a known bug to be fixed in the next patch (I think).

    Beth

    * * * * *

    Showing for the very first time on the Omnitheater’s 90-foot domed screen, Hubble will take you on an awe-inspiring tour of the cosmos.  Make plans to see it today, and marvel at the great wonders that the Hubble Space Telescope has revealed.  For more information and a trailer, visit www.smm.org/hubble.

    Elizabeth A Varro
    Membership Manager
    Science Museum of Minnesota
    (651) 265-9829


    From: "A. Rey Pamatmat" <bounce-areypamatmat2177@tessituranetwork.com>
    To: bvarro@smm.org
    Sent: Thursday, November 18, 2010 10:41:59 AM
    Subject: [Tessitura Technical Forum] v10.0 DataWindow Issues


    Hey folks,

     

    We upgraded to v10.0 over the weekend and have begun experiencing the following difficulty in Campaigns > Appeals while creating sources. When our devo staff click on the chiclet to select a list, the window pops up as expected. When they then click on any of the columns to sort the list (by create date or description or what have you), the system crashes with the following error:

     

    Windowmenu: w_response_select_list

    Object: dw_listoflists

    Objectevent: clicked

    Line: 5

    Error Code: 6

    Error Text: Invalid DataWindow row/column specified at line 5 in clicked event of object dw_listoflists of w_response_select_list

     

    Is anyone else experiencing this problem? Has anyone remedied it? I imagine I can’t go in and actually play with Tess’s Datawindows, but if I’m wrong someone let me know!

     

    Could we have installed our upgrade incorrectly?

     

    Thanks,

     

    Rey

     

    --

    A. Rey Pamatmat

    Tessitura Manager

    The Public Theater

    425 Lafayette Street

    New York, NY 10003

    (212) 539-8739

    rpamatmat@publictheater.org

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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