v10.0 DataWindow Issues

Hey folks,

We upgraded to v10.0 over the weekend and have begun experiencing the following difficulty in Campaigns > Appeals while creating sources. When our devo staff click on the chiclet to select a list, the window pops up as expected. When they then click on any of the columns to sort the list (by create date or description or what have you), the system crashes with the following error:

Windowmenu: w_response_select_list

Object: dw_listoflists

Objectevent: clicked

Line: 5

Error Code: 6

Error Text: Invalid DataWindow row/column specified at line 5 in clicked event of object dw_listoflists of w_response_select_list

Is anyone else experiencing this problem? Has anyone remedied it? I imagine I can’t go in and actually play with Tess’s Datawindows, but if I’m wrong someone let me know!

Could we have installed our upgrade incorrectly?

Thanks,

Rey

--

A. Rey Pamatmat

Tessitura Manager

The Public Theater

425 Lafayette Street

New York, NY 10003

(212) 539-8739

rpamatmat@publictheater.org

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Hey folks,

We upgraded to v10.0 over the weekend and have begun experiencing the following difficulty in Campaigns > Appeals while creating sources. When our devo staff click on the chiclet to select a list, the window pops up as expected. When they then click on any of the columns to sort the list (by create date or description or what have you), the system crashes with the following error:

Windowmenu: w_response_select_list

Object: dw_listoflists

Objectevent: clicked

Line: 5

Error Code: 6

Error Text: Invalid DataWindow row/column specified at line 5 in clicked event of object dw_listoflists of w_response_select_list

Is anyone else experiencing this problem? Has anyone remedied it? I imagine I can’t go in and actually play with Tess’s Datawindows, but if I’m wrong someone let me know!

Could we have installed our upgrade incorrectly?

Thanks,

Rey

--

A. Rey Pamatmat

Tessitura Manager

The Public Theater

425 Lafayette Street

New York, NY 10003

(212) 539-8739

rpamatmat@publictheater.org

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Technical Forum. You may reply to this message to post to the Technical forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!