When you use Order Search from the order screen, the system defaults the order date to dates that I cannot make sense of. We want all order searches to default to all order dates. Anyone know the logic behind how it picks the date range for Order Date?
I think that the order start and end dates come from TR_SEASON. So that they show the dates for the currently active Seasons start and end dates; taking the earliest start date and latest end date if you have more than one season.
Caryl
I don’t think so because the start dates default to dates other than in the active seasons.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Caryl Jones Sent: Thursday, November 04, 2010 12:12 PM To: Gloria Ormsby Subject: Re: [Tessitura Technical Forum] Order Date Parameter in Order Seach
From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com> Sent: 11/4/2010 10:41:33
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Hi Gloria,
I found this extract in the documentation:
Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4
The Ord Dt fields are used to limit the results to orders with order dates that fall within the range entered; orders which have a null order date (i.e. untouched rollover orders) will be retuned no matter the dates in the Ord Dt field.
The start and end dates default to the earliest start date the latest end date among all active seasons as defined in TR_SEASON.
I guess if yours aren't following this, then you need to open a help ticket.
Just a quick double-check and clarification - the "active seasons" refers to all seasons in TR_SEASON that do not have the "inactive" checkbox checked. A season that is past its end_dt value, but not marked inactive, can still have an effect on these values if its start_dt and end_dt values are early or late enough.
Jonathan
No, this isn’t the case because the first order date it displays is for a season that is not active. I’m stumped.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jonathan Smillie Sent: Thursday, November 04, 2010 1:32 PM To: Gloria Ormsby Subject: RE: [Tessitura Technical Forum] Order Date Parameter in Order Seach
From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com> Sent: 11/4/2010 11:52:58
Is the season marked as inactive(checked in TR_SEASON.inactive)? The start/end dates don’t control whether a season is active or not.
-Ryan
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Gloria OrmsbySent: Friday, November 05, 2010 11:21 AMTo: Ryan CrepsSubject: RE: [Tessitura Technical Forum] Order Date Parameter in Order Seach
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Jonathan SmillieSent: Thursday, November 04, 2010 1:32 PMTo: Gloria OrmsbySubject: RE: [Tessitura Technical Forum] Order Date Parameter in Order Seach
From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>Sent: 11/4/2010 11:52:58
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Caryl JonesSent: Thursday, November 04, 2010 12:12 PMTo: Gloria OrmsbySubject: Re: [Tessitura Technical Forum] Order Date Parameter in Order Seach
From: Gloria Ormsby <bounce-gloriaormsby5026@tessituranetwork.com>Sent: 11/4/2010 10:41:33
Yes, it is marked as inactive.
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Ryan Creps Sent: Friday, November 05, 2010 12:31 PM To: Gloria Ormsby Subject: RE: [Tessitura Technical Forum] Order Date Parameter in Order Seach
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Gloria Ormsby Sent: Friday, November 05, 2010 11:21 AM To: Ryan Creps Subject: RE: [Tessitura Technical Forum] Order Date Parameter in Order Seach