Support Down?

Anyone else getting this error when they try to access their support tickets through the website? The create or manage tickets button looks like it's broken. 

Parents
  • Hi Nicki,

    Just wanted to chime in and mention that I experienced that error code in Support at the same time you did; I was going to follow up, but then our payment system crashed (as documented in today's NA East outage) so I sprinted away to resolve what I could on that front. By the time I could check Support again, the issue had been resolved. Glad to hear everything's functional on your side as well!

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  • Hi Nicki,

    Just wanted to chime in and mention that I experienced that error code in Support at the same time you did; I was going to follow up, but then our payment system crashed (as documented in today's NA East outage) so I sprinted away to resolve what I could on that front. By the time I could check Support again, the issue had been resolved. Glad to hear everything's functional on your side as well!

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