Anyone else getting this error when they try to access their support tickets through the website? The create or manage tickets button looks like it's broken.
I'm okay (north america- east region), but i did have box office just call to tell me tess merchant service is very slow to respond or not responding at all... hmm... and there's a tnew issue in the NA-East region too, i just saw.
Just chiming into say that our box office employee just said their non-TMS readers aren't working right now through Tessitura. I'm guessing the outage is about to majorly increase.
oh, that's fuuuun...
Piggybacking on this to say that all of our TMS readers are down, and we can't process any payments either... during our school vacation week. Eek.
The latest update on the Service Interruption for TNEW is saying that payment processing for NA East is experiencing issues.
Not sure if that is tied to TMS or not.