We have a corporate account for "V8 Energy". However when searching for the account, Tessitura reads the V8 as a postal code and does not find the account even if there are aliases. Is there a way to make the search find the account?
This would be a time where I would use the Basic search option instead. Because there is a distinct separation for Last/Group Name (which is also business name), I find looking for businesses to be far easier on basic search.