Some of my clients (but not all) have the Print at Home Reprint button greyed out and unavailable even though they are PAHS orders and the MOS is in the TR_PAHS_CONFIGURATION table. Does anyone know why this would be? Is this a workstation configuration issue? Stumped.
Is the Allow Reprints box checked for the appropriate entry in TR_PAHT_CONFIGURATION?
Do the orders in question have your PAH delivery method selected?
And have the orders already been printed? If they are unprinted orders the PAH Reprint box won’t be active.
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
1 888 643 5778 ext 329 Office
ksheehan@tessituranetwork.com