Some of my clients (but not all) have the Print at Home Reprint button greyed out and unavailable even though they are PAHS orders and the MOS is in the TR_PAHS_CONFIGURATION table. Does anyone know why this would be? Is this a workstation configuration issue? Stumped.
The other thing that got me was the HABO Days in the tx_mos_ship_method table. I didn’t have anything entered so the HABO days default to the payment method default setting. Once changing it to 0 in the table, PAH is always available, no matter the date of the performance or the HABO setting in the Payment Method tab. Just another thought I had.
Teresa
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Matt Hilgers Sent: Thursday, September 23, 2010 3:52 PM To: Teresa Dean Subject: RE: [Tessitura Technical Forum] Print at Home greyed out?
Yeah.
MH
matt_hilgers@milwaukeeartspartners.org
IM: matt_hilgers
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Teresa Dean Sent: Thursday, September 23, 2010 3:42 PM To: Matt Hilgers Subject: RE: [Tessitura Technical Forum] Print at Home greyed out?
Matt,
Do you have the MOS associated with the PAH Delivery Method in the TX_MOS_SHIP_METHOD table?
From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Matt Hilgers Sent: Thursday, September 23, 2010 3:32 PM To: Teresa Dean Subject: [Tessitura Technical Forum] Print at Home greyed out?
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