I am running into problems with special characters not printing correctly on tickets...I'm working on Les Mis. I have followed the steps in the Ticket Design doc:
1. Entered the ASCII code. The web page the documentation links to shows the code is 130; this fixed the text in production elements. I also entered this on web content, which drives the title on our web page.
2. Changed the font to 13 on my ticket design.
3. Changed printer language to Multilingual - Latin 1 (850).
When I print the ticket, it shows as Les Misúrables, except the u is capitalized. On the web, it reads as Les MisÅ(c)rables...which makes me laugh, but doesn't help.
What am I doing wrong?
Kevin Sheehan recently updated the ticket design documentation and it has a section on special characters that might help. Here's the link: http://www.tessituranetwork.com/~/media/Documentation/Ticketing/Ticket_Design.ashx
Edited to add: Nevermind I just saw that you were using the doc to start with. I suggest opening a TASK ticket.